Integrate Octopus with ServiceNow Change Management
Native integration with ServiceNow so teams can link releases to change requests and pause deployments to production until approvals are met.
Rex.S
shared this idea
We are working on an ServiceNow integration, focused on connecting deployments and change requests. You can sign up for updates from the product team on our Roadmap page.
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Ian
commented
We've done this ourselves. I don't think explicit integration is necessary. We authorize using Azure AD and simply make a REST API call to Service Now to create a CR.
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Rex.S
commented
Thanks , that looks really good
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jmccor99
commented
Hi,
have created some step templates to call servicenow from the deploy using a change number
https://github.com/jmccor99/Octopus-ServiceNow
the steps depend on a Powershell module https://github.com/Sam-Martin/servicenow-powershell
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NSS
commented
@Stephen: Do you have any use case or high level requirements that you could probably share for ServiceNow and Octopus integration.
We are trying to think in the direction of integration Octopus for build and deploy using ServiceNow change and release management.
I appreciate any guidance in this direction.
Thanks in anticipation. -
Stephen
commented
The ability to integrate into ITSM products like ServiceNow for change request time frame verification when a deploy is triggered.